More than 100,000 contractors use the features and tools offered by Servicetitan to manage their businesses successfully, making this sofware trustworthy.
Thus, to help you decide if it is worth it for you, we feel compelled to share an article showing what is ServiceTitan Software used for.
We will describe the features and tools integrated into this software, the benefits of using them, and how much it costs.
Besides, we will show you some of the best ServceTitan alternatives and answer a few otehr questions about this software.
What Is ServiceTitan Software?
ServiceTitan is one of the best software to manage your business efficiently and make it more profitable.
Its headquarters are in Glendale, California, and more than 5,000 world’s leading service companies and over 100,000 contractors use it.
This software integrates the features and industry best practices to streamline your business’s activities efficiently.
Its features and tools can also help you better serve your customers and gain their trust while lowering costs.
ServiceTitan integrates job booking, straightforward communication, dispatching, invoicing, sales marketing, scheduling, and advanced reporting.
The following section provides its features and the businesses that can use them.
ServiceTitan Key Features
Grow Revenue Features
The Grow Revenue feature integrates the following tools:
Call Booking tool
This tool empowers you to communicate with your customers positively by populating their information as calls come in to book appointments.
Moreover, it ensures that CSRs follow best practices by collecting only the information your business needs.
Local Service Ads
The Local Ads Service helps businesses to appear at the top of Google search pages and outpace their competitors.
This tool populates customer bookings directly in your ServiceTitan system and enables your business can gain more traction.
It has been proven that more than 70% of online searches for local home services appear on Google search.
Your business will show up on the Google first pages when your customers want to book, resulting in quality leads and growth.
Advertising a business requires measuring the return on investment (ROI) and knowing if you are not spending your money unnecessarily.
It is where Service Titan comes in handy because you can use the marketing scorecard to create new campaigns, monitor and adjust them.
This tool assigns new equipment installs to customer contracts and makes regular maintenance visits more straightforward.
Moreover, a ServiceTitan app will empower you to create new maintenance memberships and equipment-based agreements with just a few taps.
You can also use customer membership to apply discounts easily, schedule regular appointments, produce recurring service material reports, etc.
We also recommend this article showing how you can post multiple jobs on Linkedin and hire qualified employees.
Streamlining Operations Features
This drag-and-drop tool enables you to match jobs to your team of technicians and give them insights into their assignments.
Your customers will also receive the job dispatch SMS texts and be on the same page as the technicians designed to do the work.
The ServiveTitan scheduling tool lets you plan the work for your workforce to perform today, tomorrow, and beyond.
It can be convenient when you have complex tasks such as maintenance visits, average repair calls, and more.
A ServiceTitan dashboard will clearly show you the week’s schedule to plan the right technicians and finish the job on time.
Timesheet and Payroll
Besides the above tools, this software also integrates others to manage your employees’ timesheets, vendor run, wrench time, automated bonuses², etc., in real-time.
The ServiceTitan timesheets sync with the dispatch board to help your team always know the individual or group of technicians available for the next job.
You can also use payroll tools to manage commissions and bonuses to retain and motivate your technicians.
Real-Time Insights Features
The reporting tools empower you to figure out what works and what doesn’t to manage your business successfully.
ServiceTitan has a dynamic dashboard you can customize to your business’s needs by tracking revenue and trends by day, week, or month.
You can also use this tool to sort transactions by date or unit, a cloud-based sync tool to complete statistics in real-time, etc.
QuickBooks Accounting Software
This is another essential feature integrated within Service Titan. Quickbooks will help you to manage your company’s day-to-day accounting transactions efficiently.
For example, the technicians in the field can quickly generate the invoices and export them to QuickBooks in a few clicks.
This software also enables you to manage purchase orders, employee salaries, taxes, and other transactions.
Job Costing enables you to identify the potential risks of each job and deliver on time within the forecasted budget.
For instance, you can use it to track your equipment or other materials used, labor, inventories, and more.
Besides, job costing helps you to protect your budgets and proactively manage risks to productivity and change requests.
Use the ServiceTitan app to stay updated and know the tasks assigned to each team member and the scheduled time to perform them.
This tool also shows what clients still owe you based on your job progress. You will send bills on time and avoid running out of cash flow.
Impress Customers Features
This last feature integrated into this software empowers you to:
- Review job histories for your technicians to recognize your customers and avoid job duplication.
- Offer new customers the best services and satisfy them.
- Send SMS text appointment reminders to your technicians and clients.
- Offer flexible payment options such as sending customers a link to a personalized online payment portal.
- Create easy-to-export batch reports for your accounting software.
- Enable the accounting software to match your electronic payments and bank accounts automatically.
- And more.
Who Can Use ServiceTitan?
Different service businesses can use this software, including electrical, garage door, chimney sweep software, and plumbing.
You can also use it if you have irrigation, water treatment software, pool, landscape, air cleaning, carpet cleaning, or gutter business.
Other businesses which can use ServiceTitan are alarm, fire protection, elevator, lawn care, septic, commercial food equipment, pest control, etc.
We also invite you to read this article if you need a robust security password manager to protect your individual, family, or business online privacy.
What Is The ServiceTitan Pricing?
Unfortunately, we have not managed to find how much it costs to use the features and tools this software integrates.
You must fill out a form for the salesperson to contact you and discuss the particular needs of your business and appropriate tools to use.
Moreover, you must meet the minimum staffing requirements; ServiceTitan doesn’t work well with businesses without at least two full-time technicians.
In Which Countries Is ServiceTitan Available?
This platform is US based, and the owners don’t provide information on whether it is available outside this country.
However, the form to request the ServiceTitan demo has no restrictions, which makes us believe it is also available in other countries.
You can fill it out and wait for a sales team member to contact you and provide more information on this question.
It will also help if you contact Service Titan support and ask if you can use this software anywhere.
What Accounting Software Does ServiceTitan Integrate With?
This platform integrates the essential tools of Quickbooks and QuickBooks online advanced tools for business with many accounting transactions.
It also integrates with Sage Intacct, used to automate basic and complex accounting transactions and make businesses stay compliant.
So, choose one of both accounting software according to the needs of your business. They are both easy to use, and the owners provide training to new users.
What Is The Best Alternative To ServiceTitan?
The industry of SaaS offers many solutions from which you can choose the most ideal for your service business needs.
If for one reason or another, you can’t use ServceTitan, the other best options are Dataforma and Pastpac.
You can also opt for Smart Service, ServiceMax, Verizon Connect, WorkWave Service, IFS Field Service Management Software, etc.
That’s all about this artcle on what is ServiceTitan software used for. We hope this information is helpful, and we wish you success.
You can also read the Aweber review if you want to promote your business online using email marketing.
Aweber is one of the top-rated email marketing platforms used by thousands of companies to get leads and sales.
According to ConstantContact, the email marketing average ROI is $36 for every $1 spent, making this online advertising method a must-use.
Thank you for reading the Service Titan review; you can comment or ask questions at this page’s bottom.
We will get back to you quickly.